FAQs


Frequently Asked Questions


Where is the gallery, and when is it open?

Art by Shalimar is at 121 E Chatham St, Ste B, in Downtown Cary, NC.

Appointments are strongly recommended. Hours can change day to day, so please book a visit or call or text 919.213.0440 before heading over.

Typical hours: Wednesday and Friday 6 to 8 PM, Saturday 11 AM to 2 PM and 5 to 8 PM, Sunday 12 to 3 PM.

How much do original paintings cost?

Originals are priced at about $2.50 to $3.50 per square inch, reflecting the size, complexity and materials of each piece. Pricing is reviewed each year.

Do you offer free shipping?

Most originals ship free within the United States. Please allow 2 to 4 weeks for delivery. See the shipping policy for quotes, large pieces and international orders.

What is your return policy?

Original artwork sales are final, but exchanges or gallery credit may be requested within 14 days of delivery. See the return and exchange policy for details.

How do commissions work?

Shalimar accepts no more than ten commissions a year. Commissions take 12 to 24 weeks and are secured with a 50% deposit. Design your painting and see its price range, or read the full commission policy.

What payment methods do you accept?

Cash, personal checks, all major credit cards, and Affirm, which lets qualified buyers pay over time.

Do you host exhibitions or events?

Yes. There are exhibitions, openings and events throughout the year, and the gallery is available for private events. See Exhibitions & Events or join the Collector List to hear first.

How do I care for an oil painting?
  • Dusting: a dry microfiber cloth, no water or sprays
  • Curing: oil can take up to 12 months to fully cure, so keep the surface clear
  • Light: keep it out of direct sunlight to protect the color
  • Framing: recommended, to protect the edges and prevent warping
Does my painting have a serial number?

Every original since August 2026 has a serial number on its certificate of authenticity. If yours came home earlier, register your painting and we'll assign one.

How can I reach you?

Call or text 919.213.0440, email info@artbyshalimar.com, or use the contact form.